Retain

Retain

Build a loyal customer base to increase repeat purchases.

We help turn first purchases into lasting customer relationships through email, SMS and automated journeys. Using purchase history and customer behaviour, we create timely messages that encourage repeat purchases and grow the value of your existing customer base.

The Program Delivers
  • More repeat purchases
  • Increased customer lifetime value
  • Stronger customer loyalty
  • Higher retention
  • More revenue from existing customers

Packages

Choose the level of support that fits your growth goals.
Start focuses on key emails and flows that bring customers back. Higher tiers cover more customer groups, with more frequent campaigns and supporting actions such as loyalty offers, subscription improvements and website updates that make reordering easier.

Start

Bring customers back with key email flows and targeted messages that encourage their next purchase

$2,500 +gst

per month

Scale

Reach more customer groups with tailored emails, regular campaigns and offers based on what they buy.

$3,750 +gst

per month

Dominate

Build a broader retention strategy with more frequent campaigns, personalised journeys and support for loyalty and subscriptions.

from

$6,250 +gst

per month

Program inclusions

Every Creative Club program includes a shared foundation that keeps the work organised, measurable and connected to your wider business goals.

Project management

A dedicated point of contact to coordinate priorities, timelines and the people involved.

Data analysis

Ongoing review of performance and customer behaviour to identify insights and new opportunities.

Monthly reporting

Clear reporting that explains results, progress and the actions we recommend next.

Monthly meeting

A regular check-in to discuss performance, priorities and upcoming work.

Quarterly business review

A deeper strategic review of progress, business goals and the roadmap for the next quarter.

Tell us where you want to go.

Not sure which program fits? Book a 30-minute discovery call and BA will recommend the right mix for you. No charge. No obligation.

More packages