Why is my website not showing my changes?

When changes are made to your website they may not register immediately to your browser. You can hard refresh your browser, and if that doesn’t work clear your cache. 

 

Why does my browser cache my website?

Caching increases and website performance, such as speed. It allows for that page you’ve previously visited to load quicker, however, when you make changes to your website it can be a pain to view them! 

 

 

Do you have a Mac computer? We have instructions on how to hard refresh the browser and clear cache on MacOS too! Click here.

 

Quick Find:

 

Google Chrome

 

To hard refresh on Google Chrome on Windows or Linux Operating System

  • Hold down Ctrl (Control) + Shift and click R.
  • Or hold down Ctrl (Control) and click the Reload button.
  • Or hold down Ctrl (Control) and click F5.
  • Or Open Chrome dev tools by clicking F12 and right-click Reload button. Then, click Hard Reload.

To clear cache on Google Chrome on Windows or Linux Operating System

Step 1: Launch Google Chrome and click the Chrome menu icon represented by three horizontal bars in the upper-right corner of the browser window

Step 2: Click “More tools:” and then Clear browsing data near the bottom of the drop-down menu.

Step 3: Click on “Clear Browsing data”.

Step 4: Here you can select in the upper dropdown-menu, for which time period you want to delete the cache data. You can select between “last hour”, “last day”, “last week”, “last four weeks” or “all”. If you want to delete all cache date, select “all”.

Step 5: Check the box in front of “Images and Files in Cache”.

Step 6: Click the “Delete Browser data” Button.

Step 7: Reload your site.

 

Microsoft Edge

 

To hard refresh on Microsoft Edge on Windows or Linux Operating System

  • Hold Ctrl (Control) + Fn + F5 on your keyboard.
  • Or hold Ctrl (Control) on your keyboard while clicking the Refresh button in Microsoft Edge.

To clear cache on Microsoft Edge on Windows or Linux Operating System

Step 1: Hold Ctrl (Control) + Shift + Delete on your keyboard.

Step 2: A new Window opens. Select the option “Privacy, Search and Services”.

Step 3: Confirm your selection by clicking on the “Clear now” button.

 

 

Mozilla Firefox

 

To hard refresh on Mozilla Firefox on Windows or Linux Operating System

  • Hold down Ctrl (Control) + Shift and click R.
  • Or hold down Ctrl (Control) and click F5.

To clear cache on Mozilla Firefox on Windows or Linux Operating System

Step 1: In the Menu bar at the top of the screen, click “Firefox” and then select “Preferences”.

Step 2: Select the “Privacy & Security” panel.

Step 3: In the “Cookies and Site Data” section, click “Clear Data”

Step 4: Remove the check mark in front of “Cookies and Site Data”.

Step 5: With “Cached Web Content” check marked, click the “Clear” button.

Step 6: Close the preferences page. Any changes you’ve made will automatically be saved.

 

Internet Explorer 11

 

To hard refresh on Internet Explorer on Windows or Linux Operating System

  • Hold the Ctrl (Control) key, press the F5 key.
  • Or hold the Ctrl (Control) key, click the Refresh button.

To clear cache on Internet Explorer on Windows or Linux Operating System

Step 1: Click on the cog-symbol in the upper right corner of the browser and open the menu “Safety”.

Step 2: Select “Delete Browsing Data”.

Step 3: In the new window, remove all checks in checkboxes except the selection “Temporary Internet files and website files”.

Step 4: Click on the Button “Delete” to empty the browser cache.

Step 5: Reload the page.

 

Last Updated: 27 May 2021